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Can I Get Extra Bandwidth and Space? Shared Webhosting Our student and basic plan holder can request us for extra disk by creating... Changing Your Primary Email Address The primary mail address on the account should be kept up to date since this is where we will... How Can I Merge Two Billing Accounts? We can merge two billing accounts to make your hosting packages accessible from one place with... How Can I See My Billing Credits? To view credits RuralServer has applied to your account: Log into the Client Area system at:... How Do I Cancel My Account? We're sorry to see you go. If there is anything we can do to keep you as a customer, please let... How Do I Make a Payment? Rural Server provide india's all most popular all payment methods, so be happy to make payment... How Do I Switch to VPS? Switching from Shared, Reseller or Dedicated Hosting You can switch to a VPS from a Shared,... How Do I Upgrade My Account to a Better Plan? You may upgrade at any time. There is no contract to keep you in your plan. The steps you will... How can I get a refund for unused services? If your billing account is staying active, then we add a credit to your account for the next time... How can I update my billing info? How Do I Change My Contact Information? You can update your contact information, including your... How do I downgrade my hosting account? You may downgrade your account at any time (move from your current RuralServer plan to a... How do I get the 45-day money back refund? We're sorry to see you go. If we can do anything to make it better, please let us know. To get... How do I know all my hosting bills are paid? To see your financial status with RuralServer, simply login to our Client Area. All customers... How to Change Billing Cycles, I Want to Pay in Advance To change the frequency of payments for your account or to pay in advance, please create a... How to Create a Support Ticket RuralServer offers several ways to receive support, including over the phone, live chat and... How to View All Past Tickets To check the status of a previously submitted support ticket: Log into the Ruralsrver Client... I Lost or Forgot My Login Password to RuralServer Billing?Services. How Do I Get it? The login information for the billing area is different than your login for your hosting control... I didn't get my welcome email or have since lost it. How can I have it resent? The welcome email contains your site's IP address, name servers, control panel login,...
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